Terms and Conditions:
Orders
All orders are subject to acceptance by The Little British Gift Company. Within 1 working day of our receipt of your order, you will receive a confirmation of your order by email, along with your order reference number. This number should be retained for future reference. Any acceptance of your order by The Little British Gift Company is subject to these conditions of sale and to the availability of stock.
The Little British Gift Company reserves the right to withdraw any Products from the Website Shop and may, in its sole discretion, refuse to process an order for any reason at any time. Without prejudice to your statutory rights as a consumer, The Little British Gift Company will not be liable to you or a third party by reason of The Little British Gift Company withdrawing any Product or refusing to process any order.
Availability
With the exception of Original Newspapers, most of our product is personalised and are therefore made to order and are not held in stock or at least not in a finished state.
Sunday Papers are rare; if your date is a Sunday then a £20.00 surcharge applies.
The Newspaper archives hold papers for the vast majority of dates going back well over a hundred years. In rare instances, we may not be able to locate a paper when we come to pick it, even though our stock sheets show availability. Where this is the case, we will inform you of this by email and will give you the option of selecting another date or cancelling your order.
Where you choose to cancel your order, any sum debited by The Little British Gift Company from your credit card or account will be re-credited and we will notify you of this by email at the email address which you provide in your order form. The refund will be made as soon as possible and, in any event, within 30 days of the date of your cancellation of your order.
Price and Payment
All prices are quoted in £ Sterling. Delivery charges may apply and are as laid out on the Delivery Details. Except in the case of manifest error, the prices payable for Products that you order are as set out on the Website at the time at which you place your order.
Payment may be made using a wide selection of credit and debit cards. You confirm that the credit/debit card which is being used is yours. Your credit/debit card details will be transmitted via the web to a secure server. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. The Little British Gift Company reserves the right to refuse credit card payments in its reasonable discretion.
Description of Products
The Products depicted are as seen. The reproduction of colours and styles are as accurate as photographic and image processing will allow. The Little British Gift Company does not accept responsibility for slight variances in colour and style.
Cancellation and Returns
No Quibbles Guarantee
Our 'no quibbles' guarantee means that if, for any reason, you are unhappy with your purchase, i.e. the item you have ordered is defective, the wrong date or you have simply changed your mind then, provided that it is in its original condition, and the packaging has not been personalised, you can return it to us for prompt replacement or refund within 30 days of delivery.
Returns
If you want to return an item, simply email us at hello@littlebritishgiftco.uk, indicating which item(s) and the number of items to be returned, your reason for returning the item, and whether you are seeking a replacement (in which case state the date of the edition you want) or refund. We also ask you to give us a daytime contact telephone number. If the item is returnable under our Returns Policy terms and conditions, we will issue you with a returns address and a Returns Authorisation Code. You must obtain a Returns Authorisation Code before sending anything back to us or we will not otherwise be able to process your Return.
Defective Items
If you return an item because of an error on our part, or because it is defective, we will happily refund your costs in returning it to us. The item(s) must be returned in the condition in which you received it within 30 days of delivery.
Change of Mind
Products returned to us because you have changed your mind must be in perfect re-saleable condition, and must be returned within 30 days of delivery. We therefore cannot accept a return if the packaging has been personalised and the order has been fulfilled correctly.PLEASE NOTE: that item(s) returned to us for reasons not due to our error or defective Product(s) will not have return postage/shipping costs refunded.
Lost in Transit
We cannot be held responsible for packages lost in transit: as you are responsible for returning the items to us, we recommend sending the packages by Recorded/Special delivery.
Refunds and Replacements
For item(s) returned to us within 30 days of delivery with the appropriate Returns Authorisation Code and in accordance with these terms and conditions, a refund or replacement will be processed within 14 working days of receipt of the returned items. A refund will be made in the same form of payment that was used to make the initial purchase. If you would like a Replacement, this will be to your original product specification (e.g. Gift Box) as detailed on your original order, but please specify the date of the paper you require in your email to us.
Delivery
The Little British Gift Company will deliver the Products ordered by you to the address, which you give for delivery when you make your order. You may specify a delivery address which is different from your billing address.
Delivery charges may apply and are as laid out on the Delivery Details.
If you do not receive Products ordered by you within 28 days of the date on which you ordered them, The Little British Gift Company shall have no liability to you unless you notify us by email at hello@littlebritishgiftco.uk of the problem within 40 days of the date on which you ordered the Products.
Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and The Little British Gift Company will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.
Liability
Unless otherwise agreed in writing, The Little British Gift Company’s maximum liability to you arising by reason of or in connection with the supply of the Products to you shall be limited to the amount paid by you in respect of the Products in question ("Payment Amount").
The Little British Gift Company shall not in any event be liable to you for:
1. Any direct loss; Or
2. Any loss of profits, business or anticipated savings or loss of or corruption of data or any indirect loss or consequential loss what so ever even if it has been advised of the possibility of such loss. This does not affect your statutory rights as a consumer.
Nothing in these conditions of sale shall exclude or limit the liability of The Little British Gift Company for death or personal injury due to its negligence or for its fraud. This does not affect your statutory rights as a consumer.
Data Protection
Please see our Privacy Policy for details of the information which we hold about you and the uses to which that information will be put.
Force Majeure
The Little British Gift Company shall have no liability to you for any delay or failure to deliver the Products to the extent that such delay or failure to deliver arises from causes beyond the reasonable control of The Little British Gift Company including, but not limited to, fire, floods, acts of God, acts or regulations of any governmental or supranational authority, war, riot, strike, lock-out and industrial disputes.
Waiver
No waiver by us shall be construed as a waiver of any rights or remedies, or any subsequent breach of any provision of these Conditions of Sale.
Governing Law
These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
Contacting us
You can contact The Little British Gift Company for any other reason by emailing us as described below. In all instances, please be ready to supply relevant information which we will require from you in order to identify your order.
The Little British Gift Company
Berry Meade
Ashtead
Surrey
KT21 1SF
Email: hello@littlebritishgiftco.uk
All rights are reserved except that permission is granted to download the materials contained on this website to a single personal computer and to print a hard copy of such materials solely for personal, non-commercial use. Any other use of materials on this website, including reproduction, modification, distribution or republication, without the prior written permission of The Little British Gift Company, is strictly prohibited.